Back to Services
Service 03

Larger OperationsBuild.

Timeline
8–16 weeks
Best for
Several connected workflows
The Brief

You're running stock, orders, purchasing, reporting, and warehouse work across spreadsheets, accounting software, email, and a few things only one person knows how to do.

The Larger Operations Build brings that patchwork into one focused system built around how your business already works — delivered in agreed phases, so you don’t have to replace everything at once. We map the process first, design and approve the key user journeys before building each phase, build it, and support the launch.

This is the right engagement when the problem is bigger than one screen or one report. You bring deep knowledge of the operation; we turn it into software that gives your team trusted data and clearer workflows.

What’s included

  • Discovery and scoping — we map how your operation runs (1–2 weeks)
  • Delivery in agreed phases, starting with the workflow that matters most
  • Key user journeys designed and approved before each phase is built
  • A fast web app your team uses in a browser — nothing to install
  • Secure logins with the right level of access for each person
  • Hosting, backups, and setup so it's reachable from every location
  • Two weeks of support after launch while your team settles in

React · Next.js · Node.js · Django · PostgreSQL · Cloud

What's not included

  • Ongoing changes after launch — that's Ongoing Support & Improvements
  • Third-party costs like hosting fees, subscriptions, or paid integrations
  • Marketing, SEO, or content
  • Mobile apps, unless we scope one in separately

Two weeks of launch support are included. Ongoing maintenance and improvements are available separately under an agreement — no 24/7 cover, guaranteed uptime, or unlimited fixes.

How It Works

From first call
to software that fits.

  1. Free

    Introductory call

    A free 30-minute conversation about your current process, what it costs you, and practical next steps — including whether an existing product would serve you better.

  2. Paid, if needed

    Scope review or workflow assessment

    If you already have an adequate specification, we review it and move to a proposal. If the workflow still has open questions, we recommend a paid, separately scoped workflow assessment first.

  3. Scoped & priced

    Scoped implementation

    A written proposal with clear scope, agreed milestones, and changes approved before additional work begins. We design and approve the key user journeys before building each phase.

  4. Included

    Launch & support

    Deployment and handover of agreed code, documentation, and access. Two weeks of launch support are included; ongoing maintenance is available separately.

Delivered In Phases

You don’t have to replace everything at once.

We agree the phases up front, starting with the workflow that costs you most. Each phase has clear scope and agreed milestones, and changes are approved before additional work begins — so the system can grow as it proves its value.

Ideal For

Owners of wholesale, distribution, light manufacturing, or multi-location businesses whose operation has outgrown spreadsheets, aging tools, or disconnected SaaS — and who want one system built properly, in phases, around how the team actually works.

Questions

Before you get in touch.

Do we have to replace everything?
No. A single workflow or integration can be the first phase. Larger systems are delivered as agreed phases, so you only expand when the first piece is proving its value.
Do we own the work?
The bespoke code, documentation, and account access agreed in your contract are handed over so your business retains control. Third-party services and licences — hosting, SaaS subscriptions, paid APIs — stay under their own providers’ terms.
What happens after launch?
Two weeks of launch support are included. After that, ongoing maintenance and improvements are available under a separate agreement. We don’t offer 24/7 cover or guaranteed uptime. Ongoing support & improvements →
Next Step

Ready to replace the spreadsheet patchwork?

Book a free 30-minute workflow review. We’ll learn how your operation runs today and tell you honestly whether custom software is the right next step.

A free 30-minute conversation about your current process and practical next steps.

Or email us at [email protected] · See all services