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Service 04

Ongoing Support& Improvements.

Minimum
3 months
Best for
Software that keeps growing
The Brief

Your system is live and your team relies on it. But the business keeps changing — new locations, new product lines, new reports, new approval steps, new edge cases.

Ongoing Support & Improvements gives you a senior team that already understands your system and keeps improving it month after month, without the cost and delay of hiring or re-explaining everything to a new developer.

What’s included

  • A set block of development time every month
  • New features and improvements as your operation changes
  • Fixes and performance work, prioritised within your monthly time
  • A weekly check-in call
  • Day-to-day access over chat or email
  • The same developer who knows your system throughout
  • A short monthly summary of what got done

React · Next.js · Node.js · Django · PostgreSQL · Cloud

What's not included

  • Major new design work (we can add it as a scoped extra)
  • Deep infrastructure management beyond the basics
  • 24/7 on-call or emergency cover
  • Guaranteed uptime or unlimited fixes
Minimum Commitment

Three months, then monthly.

Keeping a system fitting your business takes continuity, not a one-month dip-in. We ask for three months to start; after that it runs monthly, with 30 days' notice to stop whenever you need.

Ideal For

Owners with a live operations system who want it to keep improving as the business grows — without hiring a full-time developer or starting over with someone new each time.

Questions

Before you get in touch.

What happens after launch?
Two weeks of launch support are included. After that, ongoing maintenance and improvements are available under a separate agreement. We don’t offer 24/7 cover or guaranteed uptime.
Next Step

Already live and ready to keep improving?

Book a free 30-minute workflow review. We’ll learn how your operation runs today and tell you honestly whether custom software is the right next step.

A free 30-minute conversation about your current process and practical next steps.

Or email us at [email protected] · See all services